RESUME
Gaváta Sharia Smith, CSM
4201 East Capitol St SE #4 ● Washington, DC 20019
202-878-0235
PRESENT OBJECTIVE
My objective is to obtain a career opportunity enabling me to utilize my well-developed Office Administration, Executive and Business Management skills while allowing me to continue to grow in Human Resources and Project Management. In addition to being a detailed oriented individual, I am consistent in my development both personally and professionally. It is my desire to add value to my employer by always being or having the solution to problems and not causing or being a part of them.
EMPLOYMENT HISTORY
06/2018 – PRESENT Operations Analyst / HRIS Specialist / Executive Office Admin / CEO & COO’s Assistant
Easy Dynamics Corporation McLean, VA
● Executive Office Administrator / Operations Analyst
o Utilize SharePoint; Office 365; Deltek / Costpoint for time and expense entry
o Create and modify documents with absolute proficiency in Microsoft Office (Word, Excel, PowerPoint)
o Participated in COVID-19 Back to Work action planning
o Upload files on company’s intranet (SharePoint Portal) and in Microsoft Teams
o Created Jira tasks and stories
o Participated in Sprints, Scrum and all Agile Project Management meeting
o Accepts and assign tasks through Microsoft Planner
o Build forms, communicate through, and digitally categorize files in Microsoft Teams
o Convert and edit PDF’s in FoxIt
o Manage conference room scheduling and set up
o Coordinated company move into new office space; Communicated with Building Management for time restraints, furniture deliveries, office and cubical setup, etc.
o Purchased new office furniture and assisted in design planning
o Negotiated pricing with vendors for swag and office letterhead
o Order employee business cards, company stationary, and swag items
o Plan, organize, research venues, book, and schedule the organization’s social events, business meetings and in-office monthly birthday celebrations
o Run necessary errands
o Schedule travel and out-of-state transportation for all employees including CEO, COO and Senior VP
o Register employees for conferences
o Process and distribute mail / packages which includes the scanning of documents, receipts, and postal visits
o Inventory, stock, and order office and kitchen supplies
o Pay for monthly supplies, company events, employee training, travel and certifications with my company issued Visa card
o Maintain storage of Executive Staff credit card information
o Order, track, and manage costs of customization and distribution of company branded apparel
o Maintain basic office and kitchen cleanliness
o Set up access cards/key fobs to office
o Coordinated in office lunches, game nights or happy hours
o Assist various departments in internet research and/or document collection or data
o Modify documents in secure formats for emailing
o Keep open availability for remote and off – company – hour needs and demands
o Assign and label desks for new employees
o Report all maintenance concerns to the building management
o Enforce prompt entry of employee time-keeping
o Assisted in creating a Facilities Management Manual
o Continue in LinkedIn On-Line Courses, SHRM’s HR Essentials Course, U.S. Career Institute for Office Administration to improve skills
● HRIS Specialist
o Maintained repository of company formatted resumes for submission on Government Contracts.
o Respond to HR Service Desk Tickets
o Utilize Deltek Talent Management System to enter job requisitions, upload resumes, and track candidate progress
o Provide Adhoc reports on stats or requested subject matters
o Onboard employees in Employee Navigator, including uploading I9 documentation
o Maintain spreadsheets on employee internal/external titles, compensation; yearly merit increase comparisons, salary bands, changes in project managers and report inconsistencies to VP of HR and accounting department for clarity or corrections.
o Enter information in Pingboard for tracking of company organization chart and to properly have visualization of assigned career managers
o Submit background screenings and US Employment Eligibility requirements through HireRight and E-Verify
o Schedule and send email confirmations for new hire orientations
o Perform both in person and online new hire orientations
o Assisted in compiling data, formulating and understanding job codes for compensation analysis from Salary.com
o Schedule in person, phone screen, and MS-Teams interviews, and send out confirmations for all appointments to both candidates and contract recruiters
o Provide support to HR Vice President in any requested capacity
o Instituted and coordinated monthly office massages for staff
o Journal minutes of weekly Resource Management Meetings
o Accurately import information regarding employee training and CERTS (Certifications in the IT Field)
o Convert resumes according to Federal Government regulations based on contract / assignments
o Track employee certifications and enter the information on a shared site for all Talent Acquisition Members
o Assist in the yearly employee evaluation process
o Collect, scan and upload annual employee assessment forms
o Assist Career Managers with time coordination between employees and schedule annual review meetings
o Scan and email clearance documents to our contractors within government agencies
o Allow myself to be accessible 24/7
● Special Assistant to the CEO and COO
o Manage CEO and COO personal and business schedules in Microsoft Outlook and resolve all conflicts
o Communicate with affiliates to arrange meetings
o Convert CEO’s handwritten meeting notes into electronic formatting
o Enter CEO and COO expenses and time into Deltek Costpoint System
o Schedule travel for them both (personal or business)
o Register CEO and COO for conferences
o Research data upon request
o Make reservations, both personal and business, for lunches and dinners; coordinate with their out-of-office attendees
o Remain available for 24 hour calls and access
04/2018 – 01/2019 (Remote - 1099) Personal / Executive Assistant to the CEO
JDC Unleashed Springfield, VA
● Make conference and travel arrangements, prioritize schedules, create memorandums and business documents, research pricing, attend events, travel, perform executive, clerical, and administrative tasks, follow instructions of the CEO
03/2018 – 05/2018 Contractor as a Human Resources Records Assistant (Temp)
Cognosante c/o JWL Consulting LLC Falls Church, Virginia
● Utilized Sharepoint, Workday and Taleo Systems to develop a repository of over 30,000 resumes
● Audited resumes, created repository, formulated a database utilizing unstructured data and entering that into a structured format.
02/2018 – 07/2018 Executive/ Administrative, and Legal Support Temp-for-Hire / Contractor
Robert Half Legal / Office Team (Staffing Firm) Arlington, VA
● Most recent position was as an Executive Assistant performing various clerical and office duties. Primarily focused on details surrounding convention presentations
● Accurately merged PowerPoint Presentations
● Created flyers, posters, and banners for 8 ½ x 11 and for oversize printing
● Performed mass copy production jobs
12/2015 – 01/2018 Freelance Executive/ Administrative, Legal Support, and Real Estate Service
Temp-for-Hire / Self Contractor 1099
Self Employed DC, MD, VA
● Contacted and worked for various direct hire employers who were in need of or using staffing firms for executive, administrative, clerical, copy center, mailroom, real estate, or legal support services on a non-contractual short term, long term, or permanent basis
08/2014 – Dormant Class Instructor/ Facilitator / Teacher
Evangelical Training Association Wheaton, IL
● Taught up to 20 adult students a 4 year / 16 Course Bible Institute Curriculum
11/2007 – 12/2008 Personal Executive Assistant / Internet Researcher
Tysons Realty Tysons, Virginia
● Exuded detailed oriented professionalism while politely answering phones, scheduling appointments and agendas, planning events, organizing conference calls and property showings and initiating and confirming travel plans
● Operated MRIS Online Service
● Installed software, troubleshoot and backed up systems
● Utilized all Microsoft Office Applications (Excel, Access, Publisher, PowerPoint, Word) Adobe Photoshop and Illustrator
● Performed data entry, word processing and file management (electronic and hardcopy)
● Researched properties; areas, and other materials using the internet, databases and reference books
● Ordered and maintained supplies, processed mail, faxes, and documents for reproduction
● Sent out splash emails and hand wrote holiday greeting messages / cards
01/2004 – 12/2008 Mobile Notary
King’s Mobile Notary Service - Self Employed DC, MD, VA
● Contracted to local probate attorneys, to notarize documents pertaining to wills, estates, and probate
● Advertised and marketed services via internet, fax, mailings, and flyers
● Prepared and accurately maintained records and books of all services provided including AR/AP
06/2003 – 07/2008 Executive / Administrative and Legal Support Temp-for-Hire
Keeper’s Staffing; Ultimate Staffing; Career Blazers Washington, DC
● Executed various duties at Dickinson Wright PLLC, NeighborWorks America, Family Research Council, NCEE/America’s Choice and several other clients
● Politely and professionally answered phones, scheduled appointments, planned events, organized conferences, initiated and confirmed travel plans
● Remained detail oriented while processing mail, faxes, and documents for reproduction
● Efficiently performed duties and focused on quality control while using , producing documents and files in Excel, Word, PowerPoint, Publisher, Peachtree, QuickBooks, Medical Manager, Elite Enterprise, Lotus Notes, Adobe Photoshop, and Illustrator
● Researched data on Lexis Nexis
● Opened and closed matters; prepared and proofed filings and motions; improved the operations of the mailroom and copy center by formulating a step-by-step and pass-on system; docketed all incoming / outgoing, domestic / foreign correspondence within a Intellectual Property / Patent Prosecution Law Firm
● Installed software, troubleshoot and backed up systems
● Performed data entry, word processing and file management (electronic and hardcopy) and litigation support clerk services
● Rechecked all completed assignments for purposes of accuracy and quality control
08/2003 – 10/2005 Copy Center / Mailroom Manager for Government Contracts
Pitney Bowes Government Solutions Landover, MD
● Maintained an efficient systematic copy center and mailroom while at The Library of Congress and The Institute for Defense Analysis (as this relates to over 6 years of experience in this area, from managing both Kinko’s and Staples Copy Centers)
● Operated copying, binding, and mounting machinery (Docutech; Oversize Plotter and Scanner; various HP, Oce’. Xerox, and Canon Copiers)
● Exhibited outstanding customer service to all clients
● Motivated staff for stimulation of sales and excellent work environment
● Supervised, trained prioritized tasks and delegated duties for fifteen employees or less
● Created weekly scheduled and processed payroll
● Assured accurate cash handling; safe, secure, and correct bank deposits
● Interviewed, evaluated, reviewed performance, recommended and hired employees
● Increased inventory control and prevented company losses (frequent evaluation of P/L)
● Conceptualize various sales tactics
● Addressed any and all quality control issues
Gaváta Sharia Smith
4201 East Capitol St SE #4 ● Washington, DC 20019
202-878-0235
SUMMARY OF QUALIFICATIONS
Administrative, Office Management, Mailroom, Document Specialist and Clerical Support 25+ Years
● Administrative: Politely and professionally answered phones, scheduled appointments, planned events, organized conferences, initiated and confirmed travel plans, managed conference room rotations
● Administrative: Researched material using the internet, databases and reference books
● Administrative: Prepared business reports (feasibility, justification/recommendation, formal and informal, informative and analytical, and RFPs), took meeting minutes, scheduled and formulated agendas
● Administrative and Software Utilization: Composed, formatted, and presented company brochures, memos, letterheads, business cards, PowerPoint Presentations, and other desktop publishing documents
● Administrative, HR, and Software Utilization: Utilizes SharePoint, Office 365, Workday, Taleo, Deltek Talent Management, Employee Navigator, Pingboard, CostPoint, Jira
● Administrative / HR: Audited and formatted resumes, created repository, formulated a database utilizing unstructured data and entering that into a structured format
● Administrative / HR: Entered job requisitions, uploaded resumes, tracked candidate progress
● Administrative / HR: Verified I9’s, new hire paperwork/documents, HireRight and E-Verify Screened
● Administrative: Ordered and maintained supplies, processed mail, faxes, and documents for reproduction Administrative and Legal: Performed data entry, word processing and file management (electronic and hardcopy) and litigation clerk services while never losing focus on being detail oriented, meeting deadlines, accuracy, and quality control
● Legal: Assisted domestic, civil, and incarcerated inmates in pro se motion preparations and filings
● Legal: Researched Legal Data on Lexis Nexis and Westlaw
● Legal (Intellectual Property / Patent Prosecution): Opened and closed matters; prepared and proofed filings and motions; improved the operations of the mailroom and copy center by formulating a step-by-step and pass-on system; docketed all incoming / outgoing, domestic / foreign correspondence; redacted documents and files
● Real Estate: Operated MRIS Online Service
● Real Estate: Provided various areas of support as a Personal Assistance to both a Real Estate Agent and a Commercial Real Estate Broker
● IT: Installed software, troubleshoot and backed-up systems
● Software Applications: Efficiently performed duties using MS Excel, MS Word, MS PowerPoint, MS Publisher, SharePoint, Deltek, CostPoint, Employee Navigator, Peachtree, QuickBooks, Medical Manager, Elite Enterprise, Lotus Notes, Adobe Photoshop, Planner, Teams, and FoxIt
● Copy Center: Operated copying, binding, and mounting machinery (Docutech; Oversize Plotter and Scanner; various HP, Oce’. Xerox, and Canon Copiers)
● Copy Center and Mailroom: Specialized in copy center, document and records management, and the quality control of those departments
Retail Management, Sales, Customer Service, Consulting / Training and Cash Handling 20+ Years
● Exhibited outstanding customer service
● Motivated staff for stimulation of sales and excellent work / team-oriented environment
● Supervised, trained, delegated duties, and prioritized tasks for approximately fifteen employees
● Created weekly schedules and processed payroll
● Assured accurate cash handling; safe, secure, and correct bank deposits
● Interviewed, evaluated, reviewed performance, recommended and hired employees
● Increased inventory control and prevented company losses (frequent evaluation of P/L)
● Conceptualize various sales tactics
● Processed, verified, and authorized checks and credit cards for approval
● Addressed any and all quality control issues
● Advertised services throughout the District of Columbia, Maryland, and Virginia
OTHER EMPLOYER LISTINGS (This includes FT, PT, Contract, Temporary Assignments, and Seasonal)
Executive and Administrative Assistant
Tysons Realty 2008
Ultimate Staffing 2008
Keepers Staffing 2003-2005
Family Research Council 2005
NeighborWorks America 2005
NCEE / America’s Choice 2004
Long and Foster c/o Betty Gee 2004
Career Blazers 2001-2003
NASA 1999
Reproduction Specialist, Copy Center / Mailroom Manager
MCE Mail and Distribution 2011
Pitney Bowes Government Solutions 2004-2006
Institute for Defense Analysis 2004-2006
Staples 1996-1997/2003-2004
Kinko’s 1993-1996/2001-2003
American Cancer Society 2001
Legal
DickinsonWright PLLC 2004-2005
Legal E-Staffing 2004-2006
Retail Management and Sales
REMAX SAILS 2005-2006
Long & Foster 2004-2005
Passport Nissan Sales 2002
MCI Business Center 1997-1998
Try Me Cleaners 1992-1997
KB Toys 1997
Blockbuster 1992-1995
EDUCATION AND CERTIFICATIONS
Certified Scrum Master Scrum Alliance 2020
Human Resource Essentials SHRM Present
Advance Courses in Office Administration US Career Institute Present
Pursuing a Degree in Ministry Calvary Bible Institute Present
SCRUM The Basics PMI / LinkedIn Learning 2020
Preparing for Successful Communication NASB / LinkedIn Learning 2020
Characteristics of a Great Scrum Master LinkedIn Learning 2020
What is SCRUM? LinkedIn Learning 2020
Administrative Human Resources HR Certification Institute / LinkedIn 2020
Administrative Human Resources SHRM / LinkedIn Learning 2020
Administrative Human Resources NASB / LinkedIn Learning 2020
Interpersonal Communications PMI / LinkedIn Learning 2020
Leadership Church Ministry Degree and Certification Evangelical Training Collegiate Association 2016
(BA) Four Year Degree Program Wheaton, IL (etaworld.org)
(Courses: Christian Ethics, New Testament Survey,
Perspectives from Church History, Biblical Leadership)
Advanced Church Ministry Certification Evangelical Training Association 2016
(Courses: Triune God, Truth About World Views, Wheaton, IL (etaworld.org)
World Missions, Teaching Techniques)
DLLR 3 Year Janitorial and Sanitation Certificate State of Maryland / DLLR 2016
Church Ministry Certification to Teach All Evangelical Training Association 2014
Leadership and Ministry Courses Wheaton, IL (etaworld.org)
Church Foundational Ministry Certification Evangelical Training Association 2014
(Courses: Growing Toward Spiritual Maturity, Wheaton, IL (etaworld.org)
Understanding People, Old Testament Survey I and II)
Church Standard Ministry Certification Evangelical Training Association 2014
(Courses: You and Your Bible, Triune God, Wheaton, IL (etaworld.org)
Beyond Reasonable Doubt, Your Ministry of Evangelism)
Homeless SMART Curriculum Healthcare for the Homeless 2012
Jessup, MD
Business Office Management I and II Anne Arundel Community College 2011
DLLR Registry #2011-2955 and #2011-3009 Maryland Department of Labor, Licensing and Regulations
LILAC / Leadership in Life Skills and Career Change Bluegrass Community & Technical College 2007
Lexington, KY
A+ Certification in Computer Repair Anne Arundel Community College 2006
Jessup, MD
Paralegal Studies / AA Kaplan College 2004
On-Line
Medical Office Administration Applied Career Training 2003
Arlington, VA
Financial Investing Basics Bryan Community College 2001
Bryan, Texas
Computer Office Specialist PTC Career Institute (Accounting Division) 1993
Washington, DC
OTHER ACCOMPLISHMENTS / ACTIVITIES
Author of the book GET YOURSELF TOGETHER FIRST 2018
· All Things Baltimore Interview (11/13/18)
· What’s The Deal Podcast Interview (11/28/18)
· AWIC TV / Podcast Interview (2/3/19)
· WHUR Digital TV Interview (05/16/19)
· The Daily Drum 96.3 WHUR FM /SiriusXM 141 Radio Interview (05/23/19)
· The Good Word Fox 5 News DC Interview (07/03/19)
· Forgiveness Friday Facebook TV Interview (08/30/19)
· Great Day Washington WUSA9 Interview (9/5/19)
Catholic Charities Volunteer ReEntry Program Washington, DC 2019
Mime Ministry Dance (See GAVÁTA YouTube Channel) DC Metro Area 2017