RESUME

 

Gaváta Sharia Smith

Certified Scum Master

Washington, DC 20019

202-878-0235

gavatadc@gmail.com 

 

 

PRESENT OBJECTIVE

 

My objective is to obtain a career opportunity enabling me to utilize my well-developed Office Administration, Executive and Business Management skills while allowing me to continue to grow in Human Resources and Project Management. In addition to being a detailed oriented individual, I am consistent in my development both personally and professionally. It is my desire to add value to my employer by always bringing solutions, suggestions and options.

 

 

EMPLOYMENT HISTORY

 

06/2018 – PRESENT    Operations Analyst / HRIS Specialist / Executive Office Admin / CEO & COO’s Assistant

                                    Easy Dynamics Corporation                                                                 McLean, VA

 

• Executive Office Administrator / Operations Analyst

• Certified Scrum Master (Agile Project Management)

• Utilize SharePoint; Office 365; Deltek / Costpoint

• Create and modify documents with absolute proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Participated in COVID19 Preparedness Plan

• Upload files and post announcements on company’s intranet (SharePoint Portal)

• Create Jira tasks and stories

• Participate in Sprints, Scrum and Agile Project Management meetings 

• Worked with tasks in Microsoft Planner

• Build forms, communicate through, upload, and digitally categorize files in Microsoft Teams

• Convert and edit PDF’s in Adobe and FoxIt

• Manage conference room setup and scheduling

• Coordinated company move into new office space; Acted as POC for all communication including time restraints, furniture deliveries, inventory, office and cubical setup, etc.

• Purchased new office furniture and assisted in office design planning

• Negotiated pricing with vendors for swag and office stationary

• Order employee business cards and company stationary

• Plan, organize, research venues, book, and schedule the organization’s social events, business meetings, inoffice lunches, happy hours and monthly birthday celebrations

• Run necessary errands

• Schedule travel and outofstate transportation for all employees including CEO, COO and VPs

• Register employees for conferences and pay for training

• Process and distribute mail / packages which includes the scanning of documents, receipts, and postal visits

• Inventory, stock, and order office and kitchen supplies

• Pay for monthly supplies, company events, employee training/certifications and travel with my company issued Visa card

• Maintain storage of Executive Staff credit card information

• Ordered, tracked, and managed costs of customization and distribution of company branded apparel

• Maintain basic office and kitchen cleanliness

• Set up access cards/key fobs to office

• Assist various departments in internet research and/or document collection or data

• Securely formatted documents for emailing

• Keep open availability for remote and off – company – hour needs and demands

• Assign and label desks for new employees

• Report all maintenance concerns to the building management

• Enforce prompt entry of employee timekeeping

• Assisted in creating a Facilities Management and Office Operations Manual

• Continue in LinkedIn OnLine Courses, SHRM’s HR Essentials Course, U.S. Career Institute for Office Administration to improve skills 

• HRIS Specialist

• Trained in ISO/IEC Internal Audit

• SHRM Certificate (LinkedIn) Administrative Human Resources

• Secure HR’s PII data

• Audit HRIS Systems and documents

• Trained the new Vice President of HR on the organization’s HR & HRIS processes, practices and procedures

• Perform both in person and online new hire orientations

• Maintain repository of company formatted resumes for government contract submission; occasionally format the resumes

• Respond to HR Service Desk Tickets

• Created KB Articles for frequent HR questions and issues

• Utilize Deltek Talent Management System to enter job requisitions, upload resumes, and track candidate progress

• Provide Adhoc reports on stats or requested subject matters

• Onboard employees using Employee Navigator, including uploading I9 documentation

• Maintain spreadsheets on employee internal/external titles, compensation; yearly merit increase comparisons, salary bands, changes in project managers and report inconsistencies to VP of HR and Accounting department for clarity or corrections.

• Implemented and maintain the Review Snap Performance Review System

• Developed a spreadsheet to track metrics on employee turnover and details of termination

• Regularly update Pingboard to maintain an accurate org chart

• Perform HireRight background screenings and submit US Employment Eligibility requirements to EVerify

• Schedule new hire orientations

• Assisted in compiling data, formulating and understanding job codes for compensation analysis from Salary.com

• Scheduled all phone, video and in person interviews; coordinated schedules throughout hiring team

• Instituted and coordinated monthly office massages for staff

• Journal minutes of weekly Resource Management Meetings

• Accurately import information regarding employee training and CERTS (Certifications in the IT Field)

• Track training expenditures and employee certifications (Certifications in the IT Field)

• Spearhead the annual employee evaluation process, including creating the timeline, collecting, scanning and uploading assessment forms

• Assist Career Managers with time annual review meeting scheduling

• Scan and email clearance documents to our contractors within government agencies

• Provide support to HR Vice President in any requested capacity

• Allow myself to be accessible 24/7

• Special Assistant to the CEO and COO

• Organize CEO and COO personal and business travel

• Manage CEO and COO personal and business schedules; prioritizing and resolving any conflicts

• Communicate with internal and external parties to arrange meetings

• Convert CEO’s handwritten meeting notes into electronic formatting

• Enter CEO and COO expenses and time into Deltek Costpoint System

• Register CEO and COO for conferences

• Research data upon request

• Make reservations, both personal and business, for lunches, dinners, anniversaries and social events; coordinate with their out-of-office attendees

• Remain available for 24 hour calls and access

 

 

04/2018 – 01/2019        (Remote - 1099) Personal / Executive Assistant to the CEO

                                         JDC Unleashed                                                                                    Springfield, VA

• Make conference and travel arrangements, prioritize schedules, create memorandums and business documents, research pricing, attend events, travel, perform executive, clerical, and administrative tasks, follow instructions of the CEO

 

03/2018 – 05/2018        Contractor as a Human Resources Records Assistant (Temp)

                                        Cognosante c/o JWL Consulting LLC                                                      Falls Church, VA

• Utilized Sharepoint, Workday and Taleo Systems to develop a repository of over 30,000 resumes

• Audited resumes, created repository, formulated a database utilizing unstructured data and entering that into a structured format.

 

 

02/2018 – 07/2018        Executive/ Administrative, and Legal Support Temp-for-Hire / Contractor

                                        Robert Half Legal / Office Team (Staffing Firm)                                            Arlington, VA

• Most recent position was as an Executive Assistant performing various clerical and office duties. Primarily focused on details surrounding convention presentations

• Accurately merged PowerPoint Presentations

• Created flyers, posters, and banners for 8 ½ x 11 and for oversize printing

• Performed mass copy production jobs

 

12/2015 – 01/2018        Freelance Executive/ Administrative, Legal Support, and Real Estate Service

                                       Temp-for-Hire / Self Contractor 1099

                                       Self Employed                                                                                      DC, MD, VA

• Contacted and worked for various direct hire employers who were in need of or using staffing firms for executive, administrative, clerical, copy center, mailroom, real estate, or legal support services on a non-contractual short term, long term, or permanent basis

 

08/2014  – Dormant            Class Instructor/  Facilitator / Teacher

                                           Evangelical Training Association                                                          Wheaton, IL      

• Taught up to 20 adult students a 4 year / 16 Course Bible Institute Curriculum

 

 

11/2007  – 12/2008       Personal Executive Assistant / Internet Researcher

                                        Tysons Realty                                                                                       Tysons, VA

• Exuded detailed oriented professionalism while politely answering phones, scheduling appointments and agendas, planning events, organizing conference calls and property showings and initiating and confirming travel plans

• Operated MRIS Online Service

• Installed software, troubleshoot and backed up systems

• Utilized all Microsoft Office Applications (Excel, Access, Publisher, PowerPoint, Word)  Adobe Photoshop and Illustrator

• Performed data entry, word processing and file management (electronic and hardcopy)

• Researched properties; areas, and other materials using the internet, databases and reference books

• Ordered and maintained supplies, processed mail, faxes, and documents for reproduction

• Sent out splash emails and hand wrote holiday greeting messages / cards

 

 

 

01/2004  – 12/2008       Mobile Notary

                                        King’s Mobile Notary Service - Self Employed                                       DC, MD, VA

• Contracted to local probate attorneys, to notarize documents pertaining to wills, estates, and probate

• Advertised and marketed services via internet, fax, mailings, and flyers

• Prepared and accurately maintained records and books of all services provided including AR/AP

 

 

06/2003  – 07/2008       Executive / Administrative and Legal Support Temp-for-Hire

                                        Keeper’s Staffing; Ultimate Staffing; Career Blazers                              Washington, DC

• Executed various duties at Dickinson Wright PLLC, NeighborWorks America, Family Research Council, NCEE/America’s Choice and several other clients

• Politely and professionally answered phones, scheduled appointments, planned events, organized conferences, initiated and confirmed travel plans

• Remained detail oriented while processing mail, faxes, and documents for reproduction

• Efficiently performed duties and focused on quality control while using , producing documents and files in Excel, Word, PowerPoint, Publisher, Peachtree, QuickBooks, Medical Manager, Elite Enterprise, Lotus Notes, Adobe Photoshop, and Illustrator

• Researched data on Lexis Nexis

• Opened and closed matters; prepared and proofed filings and motions; improved the operations of the mailroom and copy center by formulating a step-by-step and pass-on system; docketed all incoming / outgoing, domestic / foreign correspondence within a Intellectual Property / Patent Prosecution Law Firm

• Installed software, troubleshoot and backed up systems

• Performed data entry, word processing and file management (electronic and hardcopy) and litigation support clerk services

• Rechecked all completed assignments for purposes of accuracy and quality control

 

08/2003  – 10/2005       Copy Center / Mailroom Manager for Government Contracts

                                        Pitney Bowes Government Solutions                                                      Landover, MD

• Maintained an efficient systematic copy center and mailroom while at The Library of Congress and The Institute for Defense Analysis (as this relates to over 6 years of experience in this area,  from managing both Kinko’s and Staples Copy Centers)

• Operated copying, binding, and mounting machinery (Docutech; Oversize Plotter and Scanner; various HP, Oce’. Xerox, and Canon Copiers)

• Exhibited outstanding customer service to all clients

• Motivated staff for stimulation of sales and excellent work environment

• Supervised, trained prioritized tasks and delegated duties for fifteen employees or less

• Created weekly scheduled and processed payroll

• Assured accurate cash handling; safe, secure, and correct bank deposits

• Interviewed, evaluated, reviewed performance, recommended and hired employees

• Increased inventory control and prevented company losses (frequent evaluation of P/L)

• Conceptualize various sales tactics

• Addressed any and all quality control issues

 

 

 

 

 

 

 

 

 

 

Gaváta Sharia Smith

Washington, DC 20019

202-878-0235

gavatadc@gmail.com

 

 

SUMMARY OF QUALIFICATIONS

 

Administrative, Office Management, Mailroom, Document Specialist and Clerical Support                   25+ Years

• Administrative: Politely and professionally answered phones, scheduled appointments, planned events, organized conferences, initiated and confirmed travel plans, managed conference room rotations

• Administrative: Researched material using the internet, databases and reference books

• Administrative: Prepared business reports (feasibility, justification/recommendation, formal and informal, informative and analytical, and RFPs), took meeting minutes, scheduled and formulated agendas

• Administrative and Software Utilization: Composed, formatted, and presented company brochures, memos, letterheads, business cards, PowerPoint Presentations, and other desktop publishing documents

• Administrative, HR, and Software Utilization: Utilizes SharePoint, Office 365, Workday, Taleo, Deltek Talent Management, Employee Navigator, Pingboard, CostPoint, Jira, Confluence, ReviewSnap

• Administrative / HR: Audited and formatted resumes, created repository, formulated a database utilizing unstructured data and entering that into a structured format

• Administrative / HR: Entered job requisitions, uploaded resumes, tracked candidate progress

• Administrative / HR: Verified I9’s, new hire paperwork/documents, HireRight and E-Verify Screened

• Administrative / HR: Maintained all HRIS Systems

• Administrative: Ordered and maintained supplies, processed mail, faxes, and documents for reproduction Administrative and Legal: Performed data entry, word processing and file management (electronic and hardcopy) and litigation clerk services while never losing focus on being detail oriented, meeting deadlines, accuracy, and quality control

• Legal: Assisted domestic, civil, and incarcerated inmates in pro se motion preparations and filings

• Legal: Researched Legal Data on Lexis Nexis and Westlaw

• Legal (Intellectual Property / Patent Prosecution): Opened and closed matters; prepared and proofed filings and motions; improved the operations of the mailroom and copy center by formulating a step-by-step and pass-on system; docketed all incoming / outgoing, domestic / foreign correspondence; redacted documents and files

• Real Estate: Operated MRIS Online Service

• Real Estate: Provided various areas of support as a Personal Assistance to both a Real Estate Agent and a Commercial Real Estate Broker

• IT: Installed software, troubleshoot and backed-up systems

• Software Applications: Efficiently performed duties using MS Excel, MS Word, MS PowerPoint, MS Publisher, SharePoint, Deltek, CostPoint, Employee Navigator, Peachtree, QuickBooks, Medical Manager, Elite Enterprise, Lotus Notes, Adobe Photoshop, Planner, Teams, and FoxIt

• Copy Center: Operated copying, binding, and mounting machinery (Docutech; Oversize Plotter and Scanner; various HP, Oce’. Xerox, and Canon Copiers)

• Copy Center and Mailroom: Specialized in copy center, document and records management, and the quality control of those departments

 

Retail  Management, Sales, Customer Service, Consulting / Training and Cash Handling                     20+ Years

• Exhibited outstanding customer service

• Motivated staff for stimulation of sales and excellent work / team-oriented environment

• Supervised, trained, delegated duties, and prioritized tasks for approximately fifteen employees

• Created weekly schedules and processed payroll

• Assured accurate cash handling; safe, secure, and correct bank deposits

• Interviewed, evaluated, reviewed performance, recommended and hired employees

• Increased inventory control and prevented company losses (frequent evaluation of P/L)

• Conceptualize various sales tactics

• Processed, verified, and authorized checks and credit cards for approval

• Addressed any and all quality control issues

• Advertised services throughout the District of Columbia, Maryland, and Virginia

 

 

 

OTHER EMPLOYER LISTINGS (This includes FT, PT, Contract, Temporary Assignments, and Seasonal)

 

Executive and Administrative Assistant

Tysons Realty                                     2008

Ultimate Staffing                                 2008

Keepers Staffing                                 2003-2005

Family Research Council                      2005

NeighborWorks America                     2005

NCEE / America’s Choice                   2004

Long and Foster c/o Betty Gee             2004

Career Blazers                                   2001-2003

NASA                                              1999

 

Reproduction Specialist, Copy Center / Mailroom Manager

MCE Mail and Distribution                    2011

Pitney Bowes Government Solutions         2004-2006

Institute for Defense Analysis                   2004-2006

Staples                                              1996-1997/2003-2004

Kinko’s                                               1993-1996/2001-2003

American Cancer Society                      2001

 

Legal

DickinsonWright PLLC 2004-2005

Legal E-Staffing                                     2004-2006

 

Retail Management and Sales

REMAX SAILS                                      2005-2006

Long & Foster                                      2004-2005

Passport Nissan Sales                           2002

MCI Business Center                            1997-1998

Try Me Cleaners                                  1992-1997

KB Toys                                              1997

Blockbuster                                         1992-1995

 

EDUCATION AND CERTIFICATIONS

 

ISO/IEC 27001:2013 & ISO/IEC 20000-1:2018  Internal Auditor Training                                   2020

 

Certified Scrum Master                                          Scrum Alliance                                               2020

 

Human Resource Essentials                                      SHRM                                                          Present

 

Advance Courses in Office Administration                  US Career Institute                                          Present

 

Pursuing a Degree in Ministry - Leadership                  Calvary Bible Institute                                      Present

 

SCRUM The Basics                                                PMI / LinkedIn Learning                                 2020

Preparing for Successful Communication                     NASB / LinkedIn Learning                             2020

Characteristics of a Great Scrum Master                     LinkedIn Learning                                         2020

What is SCRUM?                                                   LinkedIn Learning                                         2020

Administrative Human Resources                                HR Certification Institute / LinkedIn                  2020

Administrative Human Resources                                SHRM  / LinkedIn Learning                            2020

Administrative Human Resources                                NASB  / LinkedIn Learning                            2020

Interpersonal Communications                                    PMI / LinkedIn Learning                               2020

 

Leadership Church Ministry Degree and Certification    Evangelical Training Collegiate Association        2016

(BA) Four Year Degree Program                                Wheaton, IL    (etaworld.org)

(Courses: Christian Ethics, New Testament Survey,       

Perspectives from Church History, Biblical Leadership)

 

Advanced Church Ministry Certification                        Evangelical Training Association                      2016

(Courses: Triune God, Truth About World Views,           Wheaton, IL     (etaworld.org)

World Missions, Teaching Techniques)

 

DLLR 3 Year Janitorial and Sanitation Certificate          State of Maryland / DLLR                                  2016

 

Church Ministry Certification to Teach All                    Evangelical Training Association                        2014

Leadership and Ministry Courses                               Wheaton, IL     (etaworld.org)

 

Church Foundational Ministry Certification                   Evangelical Training Association                        2014

(Courses: Growing Toward Spiritual Maturity,              Wheaton, IL    (etaworld.org)

Understanding People, Old Testament Survey I and II)  

 

Church Standard Ministry Certification                          Evangelical Training Association                      2014

(Courses: You and Your Bible, Triune God,                    Wheaton, IL     (etaworld.org)

Beyond Reasonable Doubt, Your Ministry of Evangelism)                                                                                  

 

Homeless SMART Curriculum                                      Healthcare for the Homeless                            2012

                                                                                    Jessup, MD

 

Business Office Management I and II                         Anne Arundel Community College                       2011

DLLR Registry #2011-2955 and #2011-3009                  Maryland Department of Labor, Licensing and Regulations

 

LILAC / Leadership in Life Skills and Career Change    Bluegrass Community & Technical College           2007

                                                                                    Lexington, KY

 

A+ Certification in Computer Repair                             Anne Arundel Community College                    2006

                                                                                    Jessup, MD

 

Paralegal Studies / AA                                                  Kaplan College                                        2004

                                                                                    On-Line

 

Medical Office Administration                                      Applied Career Training                                2003

                                                                                    Arlington, VA

 

Financial Investing Basics                                             Bryan Community College                            2001

                                                                                    Bryan, Texas

 

Computer Office Specialist                                           PTC Career Institute (Accounting Division)       1993

                                                                                    Washington, DC

 

 

OTHER ACCOMPLISHMENTS / ACTIVITIES

 

Author of the book GET YOURSELF TOGETHER FIRST                                                                      2018

• All Things Baltimore Interview  (11/13/18)

• What’s The Deal Podcast Interview (11/28/18)

• AWIC TV / Podcast Interview  (2/3/19)                                                                              

• WHUR Digital TV Interview  (05/16/19)

• The Daily Drum 96.3 WHUR FM /SiriusXM 141 Radio Interview (05/23/19)

• The Good Word Fox 5 News DC Interview (07/03/19) (09/16/2020)

• Forgiveness Friday Facebook TV Interview (08/30/19)

• Great Day Washington WUSA9 Interview (9/5/19)

 

                 

Catholic Charities Volunteer - ReEntry Program Mentor           Washington, DC                                      2019   

 

Mime Ministry Dance (See GAVÁTA YouTube Channel)           DC Metro Area                                       2017